Track print jobs and log print events in Windows

Track print jobs and log print events

  1. Open Windows Event Viewer.
    This can be done by pressing the WINDOWS + R keys to open the Run dialog. Type in eventvwr.msc and press the OK-button.
  2. In the Event Viewer navigate to Event Viewer > Applications and Services Logs > Microsoft > Windows > PrintService.
  3. Expand the PrintService node and right-click on Operational and select Properties.
  4. In the Log Properties - Operational (Type: Operational) dialog, you can Enable the option Enable logging.

Depending on the amount of prints you make on a daily base you might want to increase the Maximum log size.

Track print jobs and log print events from a shared printer

When you want to track print jobs being printed to a shared printed, you have to enable this print job logging on the Windows or Windows Server operating system where the printer is shared.

Exporting logs

The logs from PrintService > Operational can be exported in order to be shared with somebody else to investigate the logs:

  1. In the navigation tree, right-click on Operational and select Save All Events As....
  2. Give the file a name and save it on a location (e.g. Desktop).

You can also export specific events from the log:

  1. Select one event.
    Select multiple by holding the CTRL-key while selecting items.
    Select a range by holding SHIFT-key and click on the first and last of the range that you want.
  2. Right-click on a select event and choose Save Selected Events.., or in the Actions-pane you can also click on Save Selected Events....
  3. Give the file a name and save it on a location (e.g. Desktop).